Privacy Policy for Birch & Burl
Effective Date: 15 April 2025
At Birch & Burl, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you place an order through our website, we collect the following information:
- Full name
- Shipping and billing address
- Email address
- Phone number (optional)
- Payment information (processed securely via our payment partners)
We do not collect or store any unnecessary personal information.
2. How We Use Your Information
We use your information solely to:
- Process and fulfill your order
- Communicate with you regarding your purchase or in case of any issues
- Ensure safe delivery of your products
We do not use your email or personal information for newsletters, promotional emails, or marketing campaigns.
3. Third-Party Services
We may share your information with trusted third parties only as necessary to complete your order (e.g., shipping carriers, payment processors). These parties are required to keep your information secure and only use it for order-related purposes.
4. Cookies and Tracking
Our website may use basic cookies to enhance your browsing experience, such as keeping items in your shopping cart. These do not collect personal information and can be managed through your browser settings.
5. Data Security
We implement industry-standard measures to protect your personal information. Your data is stored securely, and we use secure protocols for payment processing and communication.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information (where applicable)
To make any such requests, please contact us at customerservice@birchnburl.com.
7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📧 customerservice@birchnburl.com
📍 Birch & Burl, New York